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An Intensive Workshop on

Negotiation Skills
 
Conducted by the most eminent experts in this field.

Date: 5,6 December 2008

Venue: Intercontinental, The Grand, New Delhi

 

Negotiators are not born… they are groomed. This programme is designed to groom potential and prospective future negotiators and will bring to their focus the attitudinal imperatives to clinch a successful deal. The participants will master life long lessons in negotiations- interpersonal skills at the table, the ability to craft agreements that create value on a sustainable basis and strategies away from the table that advantageously change the game itself.

The workshop is packed with real life situations for role plays where participants will understand how to deploy relevant strategies, appropriate techniques, interest sustaining tactics based on hands on experience. The tips and skills that the participant acquires will enable him to be an Outstanding negotiator.

Salient features

  • Participative and interactive seminar based on role-plays
  • Real life case situations will be the base for the role plays.
  • The importance of clinching the “Best possible deal”
  • Trading off of variables,
  • Objection handling in negotiations ( Converting NO into a YES, Deciphering body language signals in negotiations, interpersonal communication and the negative pressures to guard against)
  • The Dos and Don’ts in Negotiations.
  • Personal attention to each participant to point out areas of improvement.

Key Takeaways

  • The skill of understanding and deploying body language in negotiation based on real life situations.
  • The skill of probing.
  • Objection handling techniques
  • Closing the deal : The trade off of variables and writing clean agreements
  • Preparation for a major negotiation.
  • Where negotiations can turn sour.
  • Develop new strategies for addressing your current negotiating challenges.
  • Gain direct experience in how to structure the negotiation base- agenda, protocol and customised presentation.
  • Exposure to the historical milestones in the history of negotiations- where have negotiations failed and where have negotiations succeeded – Why?
    Latest practice and theory on negotiation,
  • Gain a deeper under- standing of your own style and its effects on your negotiating outcomes.

Methodology- A hard- hitting, pragmatic approach :
Self discovery, participatory exercises, case studies, practice negotiations, discussions and group interactions.

We offer a combination of group work and individual counseling that strengthens your negotiating style and addresses your unique strengths and weaknesses. Although you must be concerned about the needs of the people with whom you are bargaining, the focus of negotiations is asking for and getting what you need. This programme will help you gain advantage and achieve your goals.

Participants
This Programme has been specifically designed for middle to Senior level managers irrespective of their functions, hierarchical positions and business involvement – be it in private/public sector organisations, multinational companies or government organisations.

Registration Fee
Please send an email to admin@princetona.in with name of participant, company, contact details  and cheque no. Registration fee is Rs. 11,500 + 12.36 % Service Tax (Service Tax No- AAECP5617MST001) per participant which includes lunch, tea, course material etc. Cheque should be drawn in favour of “Princeton Academy Mumbai II Pvt. Ltd.” payable at Mumbai


Programme

Day 1

SESSION 1
9:30 AM -11:00 AM
Introduction – understanding the basics of Negotiation

  • Course introductions
  • Objectives and delegates requirements for the course
  • Establish existing skills levels – exercise
  • Importance of Negotiation skills

11:00 AM- 11:30 AM          Tea Break

SESSION 2
11:30 AM- 1:00 PM
Communication Skills and Body Language

  • Verbal & Non-Verbal Communications
  • Voice and Vocal Variety
  • Language, Pauses and Non-verbs
  • Gestures and Facial Expressions
  • Eye Communication
  • Role of hearing in Negotiating – exercise
  • Posture and Movement

1:00 PM- 2:00 PM            Lunch

SESSION 3
2:00 PM- 3:30 PM

  • Characteristics of a Good Negotiator
  • Preparations for Negotiation

3:30 PM- 4:00 PM            Tea Break

SESSION 4
4:00 PM- 5:30 PM

  • Setting goals, objectives and interests of Negotiations,
  • Different styles and methods to Negotiate,
  • Preparing your strategy, role-playing

Day 2

SESSION 1
9:30 AM -11:00 AM
Introduction – understanding the basics of Negotiation

  • A checklist for final count-down.
  • The core process of negotiation
  • Selection of variables that can clinch a deal

11:00 AM- 11:30 AM          Tea Break

SESSION 2
11:30 AM- 1:00 PM

  • Objection handling in negotiation- converting NO into YES
  • Closing the deal : its Techniques

1:00 PM- 2:00 PM            Lunch

SESSION 3
2:00 PM- 3:30 PM

  • How to get out of tight spots,
  • Tactics & Strategies
  • Developing your arguing power,
  • How to counter an argument,
  • Getting & making concessions,
  • Negotiating from a weak position

3:30 PM- 4:00 PM            Tea Break

SESSION 4
4:00 PM- 5:30 PM

  • Bargaining/ haggling/winning a fight
  • Win - win negotiations,
  • Top negotiating techniques,
  • Beyond WIN – WIN negotiations,
  • Trumps for success.

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